| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.8 / 5 |
4.4 / 5
Chris [Ormskirk, GB]
on 03/11/2009
(Group of work colleagues)
Very efficient staff. Excellent bar area with well kept range of real ales.
Very good breakfast.
Overall: Faultless (108304034)
2.6 / 5
Adrian [York, GB]
on 29/10/2009
(Solo business traveller)
Very nice helpful staff and a very good breakfast provided.
Old feel to the hotel part with very basic amenities in the room. The surrounding local area wasn't pleasent.
Overall: Adequate for a single night but would have been disappointed if I had to stay longer. (108893121)
3.6 / 5
Anonymous
on 13/09/2009
(Mature couple)
The food was very good and the staff were very friendly. Sheets and towels were spotless.
The room was very shabby with wallpaper peeling off the walls in both the bedroom and the bathroom,although we were told the room was about to be redecorated. I don't beleive the room was fit for guests to stay in. There was mould around the bath and shower which is very off putting. Parking for the hotel was in an unsecure area and in bad condition. In our bedroom there was noise from next door which is a private house attached to the hotel building. There was no lift at the hotel and access for anybody with difficulties would be totally inadequate.
(108786840)
4.1 / 5
Olav [4012 Stavanger, NO]
on 26/08/2009
(Solo leisure traveller)
(108282387)
1.9 / 5
Anonymous
on 29/07/2009
(Mature couple)
Pleasant staff, comfortable bed,
poor decor,shower inadequate,
Overall: Dissapointing. charged more than quoted on line (107660272)
4.3 / 5
Anonymous
on 10/06/2009
(Family with young children)
all staff where friendly and welcoming. shower was excellent.
breakfast was fantastic just what was needed after the wedding.
rooms in desperate need of some tlc looking a bit battered
Overall: excellent would stay again (107701776)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.