Goldthorn Hotel And Leisure Club, Wolverhampton

2.1 / 5 George [Llandudno, GB] on 10/11/2009 (Mature couple)

The staff in the dining room worked really hard

The Goldthorne use to be one of the best hotels in Wolverhampton! However, standards have dropped and you can't blame that on the hotel in the mists of being refurbished. The room lacked basic cleaning - windows in the bathroom and bedroom were covered in black mould and the frames were filthy. The carpet inside the bedroom door was wet. The carpet was damp and sticky, I couldn't walk on the carpet bear footed. The light bulb had gone in one of the side lamps. The socket by the desk was broken so I had to send for an extension cable so I could plug in my laptop. There wasn’t a list of telephone extension numbers for the hotel. The mugs on the tea tray in the room had tea stains inside them. The bedside cupboard had tea stains on it. The Wolverhampton Information booklet was sticky with jam or something on it. The furniture in the room has seen better days. There was old tv's dumped in the entrance to the Business Centre where our room was and laundry bags stuffed in the sideboard also in the entrance. The reception area of the hotel is in need of refurbishment and the staff need to have some kind of corporate image. The hotel doesn't have a star rating which isn't good although in the past I was told it was 3 star. The £5 breakfast was adequate, however, the fried eggs were swimming in grease and there wasn't a choice of poached. The sausages looked deep fried. Not good if you’re on a diet. The exterior of the premises was in need of cleaning up. There was a water leak in the dining room with a plastic contained collecting the drips. The whole building is in need of some T.l.C. Last but not least, I got a puncture on the car park.

 (108643874)

3.7 / 5 Harry [York, GB] on 23/10/2009 (Same sex couple)

Hotel was having refurbishment but still functioned well.

Young waiter in dinning room was not very attentive but otherwise service was good.

Overall: Reasonably good.  (108753346)

4.9 / 5 Philip [Birmingham, GB] on 05/10/2009 (Mature couple)

Excellent hotel will bee even better when fully refurbished

Overall: Very Pleasent staff very polite and helpful  (108218717)

3.6 / 5 Anonymous on 11/09/2009 (Solo leisure traveller)

Good price, good location,generally above average for price therefore good value.

Expensive dinner for quality of food. This visit not as comfortable as previous visits due to renovation work in progress.

Overall: Good experience  (108323503)

2.6 / 5 Melanie [brentwood, GB] on 10/09/2009 (Mature couple)

Staff were very friendly and helpful.

Room very tired looking, curtains were ripped. There were cob webs and dust everywhere.

 (108792163)

3.7 / 5 Anthony [Farnborough, GB] on 08/09/2009 (Group of adult friends)

Good sized room, had everything we needed for 1-night stay. Very quiet, clean, fresh towels. Friendly staff and excellent breakfast.

Room a bit tired in need of update. Toilet very old and noisy, shower not great. TV in room very old and poor reception.

Overall: Overall our stay was good for the time we needed, the staff were excellent. However I would not stay more than 1 night as I felt the room was a bit shabby.  (107843841)