| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
4.1 / 5
L D [Stamford, GB]
on 03/11/2009
(Mature couple)
Wonderful staff, friendly, professional and attentive. Beds comfortable, light clean spacious room.
Bathrooms clean very acceptable but would benifit from updating
Overall: Very pleased with the hotel would be pleased to use again. (108233373)
3.1 / 5
Chris [London, GB]
on 21/09/2009
(Other)
The lunch was reasonable and very good service.
Room was a bit dated, no toiletries. Breakfast was very average, albeit a reasonable selection.
Overall: Stayed in pedersen chain of hotel in newbury for the same price £99 and it was night and day in comparison. Excellent service, food, room, facilities etc. Park Inn was very mediocre and poor value for money. (108673618)
4.3 / 5
Anonymous
on 20/09/2009
(Mature couple)
(108523324)
4.0 / 5
Colin [Doncaster, GB]
on 27/08/2009
(Mature couple)
Excellent performance of staff on reception and in the dining area for breakfast
Although clean, the room looked very tired, especially the bathroom which was grubby looking
Overall: Paid a premium for a room of that quality because it was the weekend of V Festival - but I suppose that's what you'd expect (107569730)
3.1 / 5
sonia [bury, GB]
on 26/08/2009
(Other)
staff / food
quality of room standard - bathroom - water leak on roof
Overall: ok (108568171)
3.6 / 5
Ann [Worcester, GB]
on 25/08/2009
(Mature couple)
ground level excellent condition and very welcoming Nice areas to relax in.
Bathrooms need refurbishing. Cobwebs on walls in bedroom and bathroom so cleanliness not 100%. Cups hadn't been washed no coffee or milk and bin in bathroom not empty. Kettle still hot at 5pm so perhaps staff had coffee ? Mattress had dip in middle. Told about pool and fitness on arrival went to use pool one hour later told out of use until following day staff need to communicate with reception.
Overall: At reduced rate not to bad had I paid full rate would have been unhappy. (108305083)
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