| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
Central location with no large supplement for a single room.
Overall: Functional hotel close to all the amenities and good value for money. (1661475)
(108825106)
(108695021)
Checking in staff(polite woman, helpful bloke), nice bathroom, clean room, car park, location.
Old fashioned TV with no remote and poor choice of channels, bedside light didn't work, noisy(due to poor windows). Guy on reception in the morning was more interested in his phone call and PC screen than dealing with me.
Overall: Clean but old fashioned hotel. Needs a refurb. (108959262)
(108893991)
Good location.
We had to ask twice for additional toilet roll, we asked for soap which we never got, the tv had a terrible signal, pillows were uncomfortable, bed was made poorly
(108829097)
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