| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.5 / 5 |
(1059596)
Good bathroom and bedroom with comfortble and clean bedding
When bed side table moved used tissues found proving that the room had not been cleaned properly
Overall: Good but disappointed that the restaurant was not open on Sunday evening (108842294)
Shower great, the toiletries supplied were excellent, service was great.
Overall: Lovely Hotel, very nice and would stay again. (107930596)
A lovely hotel, excellent rooms, ideally situated. Very friendly and helpful staff.
Room not ready on check-in, at 4pm, but lounge to wait in was very pleasant
(107368223)
Suite, check in time, check out time, cleanliness
Overall: Had a lovely stay, would definetly book again (97947883)
Laid-back luxury
Overall: Lovely, quiet rooms with a beautiful view of the fountains of Brewery Wharf. Molten Brown Goodies and cosy bathrobes. Champagne and fresh milk in the fridge with home made biscuits replaced faster than we could eat them (and we tried!) Staff were attentive from the mulled wine on arrival to making dinner reservations at the many great restaurants nearby. Brasserie 44 and Chaophraya (Thai) highly recommended. (97868663)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.