| Check-in process | 2.4 / 5 |
|---|---|
| Working order of facilities / equipment | 1.7 / 5 |
| Overall value for money | 1.6 / 5 |
| Performance of staff | 2.4 / 5 |
| Your room | 1.4 / 5 |
| Overall experience | 1.7 / 5 |
| Order and cleanliness of the hotel | 1.7 / 5 |
| Guest Rating | 1.8 / 5 |
NO GOOD POINT- AWFUL
NO CLEAN ROOM- BAD CONDITION - NO SAFETY - HORRIFYING
Overall: DISGUSTING (108232682)
(107375791)
Welcoming staff
Overall: IN NEED OF TOTAL REFURBISHMENT (107684879)
(107497282)
No locks on window in the room - hence no security. Extremely shabby room conditions. Extreme rudeness and terrible customer service from the manager and the other staff member. Everything about the hotel is bad.
Overall: Worst hotel I have ever stayed in. There were no locks on the window - this was on the first floor (even the other room he offered had no locks or closing mechanism on the window!) The window didn't even shut properly. The room was shabby and furniture badly maintained. You have been warned! (108014111)
(108051805)
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