| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
4.6 / 5
Anonymous
on 29/09/2009
(Family with young children)
Overall I found the hotel to be friendly and comfortable.The staff were friendly and helpfull.The room I stayed in was clean and tasteful;
I did not like the ecurity swipe keys to get into the hotel at night.I found it very difficult to use the security swipe key as i had been out celebrating and was a little drunk.
Overall: enjoyed staying at the hotel (108321764)
4.6 / 5
marie carmen [gibraltar, GI]
on 10/09/2009
(Group of adult friends)
staff very helpful but short staffed very clean rooms
needs a major make over and more staff
(108191756)
4.0 / 5
carlo [Verona, IT]
on 21/08/2009
(Solo leisure traveller)
nice room, goog breakfast; convenient for Dundee United ground.
nothing in particular; the sight from the room would have been great if not for the gasworks ( I think)
Overall: good (108454993)
2.7 / 5
philip [cumbernauld, GB]
on 14/08/2009
(Solo business traveller)
Food was tasty but portions were small
Hotel needs an upgrade as it is tired looking inside and out. My main gripe was the fact that the fire extinguishers in the hallways were all obsolete and do not comply with eec regulations in spite of the fact that they had been serviced by a "competent" service company.and at least one of the units was in a condemned condition.
Overall: Not too great. (108338257)
2.0 / 5
Anonymous
on 11/06/2009
(Solo leisure traveller)
(107401820)
4.3 / 5
LYNN [TURRIFF, GB]
on 22/04/2009
(Group of work colleagues)
Nice clean room with good working shower, and new white towels. Friendly, helpful staff.
Overall: Had a pleasant stay and would definately book again if in Dundee. Very good value for money. (107416170)
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