| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  3.0 / 5 |
| Overall experience |  3.1 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.2 / 5 |
4.0 / 5
Anonymous
on 01/12/2009
(Mature couple)
(108853238)
3.7 / 5
Anonymous
on 30/11/2009
(Solo business traveller)
(108611552)
2.7 / 5
Theresa [Telford, GB]
on 18/11/2009
(Group of adult friends)
beds very comfy, building felt homely
Staff member sitting on stairs doing paperwork as there was no light in the storeroom, never moved whilst guests carrying cases, bags down the stairs, quite astonished at the audacity of her.
No skimmed or semi skimmed milk for tea and coffee in rooms.
Overall: not bad, rooms nice, breakfast nice, chap on reception nice - would recommend and stay there again. (108884309)
4.7 / 5
Barbara [Sutton, GB]
on 16/11/2009
(Mature couple)
Good value for money, waiting staff in restaurant excellent.
Needs to be completely redecorated and carpeted a bit shabby
Overall: In spite of this would book again excellent value for money (108626567)
4.4 / 5
katrina [woking, GB]
on 04/11/2009
(Young couple)
lovely big comfy bed
drinks and food expensive
sold out of sunday roast on sunday because a fuction and fish and chips
Overall: nice want going to return (108413635)
5.0 / 5
Donald T [Neath, GB]
on 13/10/2009
(Mature couple)
From Booking in to booking out Five star.
There are not any.
Overall: Made myself and wife very welcome. Plenty of choice evening meal and also Breakfast extremely good and plentiful (how do they do it for the price) would and will use Hotel again and recommend it (108356229)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.