| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.9 / 5
Anonymous
on 29/08/2004
(Young couple)
(1430039)
3.0 / 5
Anonymous
on 23/10/2009
(Solo leisure traveller)
(108954733)
2.7 / 5
Anonymous
on 21/07/2009
(Mature couple)
large room
helpful chambermaid
room very hot. no response to two requests for a fan
room inaccessable
food and service not up to the high daily rate.
Overall: An old graceful building in a convenient spot, but it needs considerable modernisation. The hotel lacks the quality to justify such a high daily rate. (107329285)
3.9 / 5
Anonymous
on 05/05/2009
(Group of work colleagues)
Central to shops
Good local restaurants
Polite staff
Comfortable bed
Expensive parking
broken floor tiles in bathroom
(107401910)
3.4 / 5
Anonymous
on 19/03/2009
(Solo business traveller)
Service, reception & check in process
- very old carpeting, painting and global decoration - should be refurbished
- awful check out: too long, no empathy, unefficient
Overall: Good if last 30' are excepted Next time I will check out the day before to be sure! (107343794)
1.9 / 5
[WIGAN, GB]
on 17/02/2009
(Group of adult friends)
Central. Interesting building etc
Lack of joined up service. Quality of food, rooms not god vis a vis cost of 200 per night
(107808852)
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