| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.6 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
4.9 / 5
Paul [Flagstaff, US]
on 11/11/2009
(Solo leisure traveller)
Good breakfast choices and it was great that it is included in the price.
Room was nicely furnished and kept clean - I liked the modern look and feel.
Staff were very friendly and helpful.
Great location - I was visiting an event at the TIC.
Bar food service was very slow, though the food was good quality.
When I checked in, I was asked if I wanted a newspaper, but was NOT informed that it wasn't complimentary - they generally are in the US, so it didn't occur to me to ask.
Overall: Very good value - kudos to your staff! :) (107447661)
4.7 / 5
Julian [Norfolk, GB]
on 11/11/2009
(Solo leisure traveller)
Friendly capable staff, clean, well equipped rooms and very good value for money. Also 3 mins walk from the International Centre
Having to put the entrance card into a slot to get the lights to work. very difficult to enter/exit at night when carrying things as the door was heavily sprung with a better than even chance of getting locked out!
Overall: Excellent stay overall. (107608373)
5.0 / 5
Iain [Aberdeen, GB]
on 10/11/2009
(Solo leisure traveller)
Everything was perfect just like a hotel to be.Staff were very helpful,rooms were lovely and large,could find nothing to fault.
Overall: Fantastic stay really enjoyed it.Hope to stay there next year. (107458801)
4.7 / 5
Bruce [Kirkby-in-Furness, GB]
on 10/11/2009
(Solo leisure traveller)
Flexible staff...nothing too much to help
Comfy bed
Clean room
Great shower
Reasonable food
Friendly and helpful staff
Inability to immediately book for next year
Lack of twin-, as opposed to double-, rooms.
Lighting in rooms a little dim
Overall: Excellent value and ideal for our purposes (107878639)
5.0 / 5
sue [essex, GB]
on 02/09/2009
(Young couple)
(108513155)
5.0 / 5
robert [arlesey, GB]
on 02/09/2009
(Family with older children)
Very helpful and very kind staff at hotel from front of house to cleaning staff. Breakfast was excellent with great choice and top quality food. Dinner even better with four restaurants / bars to choose from. Wonderland park at rear of hotel with linking gate so no need to realy drive whilst staying at this hotel.
Overall: With two young kids and two adults staying in the room there was still alot lot of space in the room. Great D,B&B, and unlimited access to wonderland park its a must for any family looking for top quality break at a budget price. Perfect for family stay. (108675166)
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