| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.1 / 5 |
(108305527)
(108675442)
(108521813)
Friendly and helpful staff
Shower was temperamental - didn't keep to temperature - either went freezing cold or scalding hot. We did report this to Reception.
Overall: Good (108178906)
Modern hotel, very clean room and good breakfast.
Poor restaurant service, food quality and choice. Also very cold in restaurant. Check in and out was very slow, with a queue of over 12 people when I arrived. Also objected to paying car parking fee for what was an expensive hotel.
Overall: Expensive for quality of service and facilities. Paying for location on quayside, which proved to be noisy with a nightclub next door. (108699696)
Good location, private parking
carpets in hallways threadbare and worn.
Overall: Would stay there again. (108909572)
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