| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.6 / 5 |
staff and use of leisure club
value for money
Overall: ideal, just what was needed (108691948)
(108268035)
good big room, nice breakfast
check in failed to cut the room keys; room equipment a bit tired. but functional
Overall: Conveniently positioned, comfortable, well equipped, but some of the equipment a bit dated. (107477453)
Newly-refurbished Spa is fab. Good size pool.
Great breakfast buffet.
Only a very short walk from beach & shops of Bournemouth. Loads to do nearby.
Hot tub and changing rooms yet to be upgraded. Family room in the Lodge was good size, but bathroom a bit shabby.
Overall: Very good. Most enjoyable weekend away. (108476401)
The hotel was close to the sea as said and the food was good to
If any thing the tv was small
Overall: Had a great weekend and the hotel made it being so nice (108298750)
Great view from the balcony in our room, staff were helpfull and polite and the breakfast was excellent
Double bed rather than kingsize and only one pillow
Overall: We booked the Connaught Lodge but were moved to the Connaught main hotel, which I think was probably better. Staff were attentive and polite, overall good value. (108768337)
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