| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.4 / 5 |
good clean hotel
the hotel didn't have a record of my on line reservation but luckily they did have a room availabe for us.
(107110539)
generally I would rate this hotel as good and would recommend it to friends and would book to stay here again
it was a bit noisy at night, not sure what the hotel management can actually do about this though as it is more down to the guests being respectful
Overall: good, Bournemouth is great and we were blessed with glorious sunshine. (108149111)
Price was very good
Rooms up at top of building, rather a worry if there were a fire.
Overall: Hotel due to undergo a renovation soon as it is under new management. (108504029)
Friendly, nice room, comfortable bed, helpful staff
I felt very concerned about the fire exit, there seemed to be a maze of corridors,and if there had been a fire and the place were filled with smoke it would have been impossible to find ones way out. I worked one had to turn right five times, the doorways to reception were just the same as all the others and difficult to find. I felt reassured that my room was above a flat roof, room 28. This is a serious problem!
Overall: Pleasant, but please can we have real coffee for breakfast and a choice of brown or white toast and teas, little things, but they make a big difference. Impressed you have this survey. (107737414)
Staff were excellent, especially the female receptionist
Shower had either freezing cold water or scorching hot. Not a pleasant experience or convenient
Overall: adequate (107969093)
(107724018)
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