Durley Dean, Bournemouth

2.4 / 5 Beth [Shepherds Bush, United Kingdom] on 13/09/2004 (Young couple)

 (1468181)

5.0 / 5 Anonymous on 10/11/2009 (Same sex couple)

Resonable size room, good decor and facilities

Overall: Excellent will come again  (108700167)

2.3 / 5 Anonymous on 11/10/2009 (Mature couple)

 (108755380)

3.7 / 5 Josephine [STROUD, GB] on 20/09/2009 (Other)

Friendly, helpful staff.Nicely decorated bedrooms.

The twin room booked was a "family room" and had a metal Zbed for the use of a 6ft adult male - not good.There was no quiet lounge area in the hotel, the bar area was noisy with sky sports one night and around 30 loud golfers the other. Both nights I had to take a meal elswhere instead of in the hotel.The swimming pool was out of order.

Overall: Generally good accommodation.Not enough quiet lounge area.The restaurant was unhappy about seating a solo female guest, as the tables were large and suggested I order room service instead.  (108196008)

2.7 / 5 S G [Portsmouth, GB] on 10/09/2009 (Mature couple)

reception efficient - room good decor.

twin bedded room at back of hotel obviously over kitchen - hot and airless so had to keep windows open but this made us privy to the loud and informative conversations of the kitchen staff who congregated under our window for smoking and gossip purposes. Breakfast was quite frankly appalling and obviously geared to catering for the coach tours that were in residence at no doubt vastly reduced rates to what we paid. Limp cheap white or brown toast (that you made yourself) - small dishes of watery scrambled eggs and tired looking bacon - lone croissants and pan chocolate that looked uninteresting. I paid the extra £8 each for breakfast but wished that I had gone down the road where for £4.95 we could have had a full English Breakfast, toast, juice tea or coffee etc and it looked good enough to eat. I travel a great deal between UK, Ireland and Spain for work and leisure and you can forgive a great deal if your breakfast is spot on. This hotel was badly let down by poor management in the kitchens and this was probably reflected in the dreadful breakfast. Sorry for the negativity but if you don't hear you cannot improve.

Overall: Would not stay again unless improved.  (108120109)

4.6 / 5 Anonymous on 24/08/2009 (Group of work colleagues)

Hotel was nice, modern, clean. room was a decent size but not huge. cannot fault any of the facilities. staff very friendly & helpful.

only thing to note is that some of the rooms can be noisy. but this is just luck i guess. i happened to get a room on the main road one side and by the lift on the other. kept getting woken up to the sound of cars going by or the lift saying "doors opening" & "doors closing". do we really need an announcement telling us this or does it need to be so loud. that said, the room / hotel was very nice and i would stay again. just hope to get a room in a different spot next time.

Overall: good hotel. friendly. pleasant stay overall.  (108417563)