| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.6 / 5
Anonymous
on 20/10/2009
(Mature couple)
(108646335)
5.0 / 5
Lynne [Stockport, GB]
on 21/09/2009
(Young couple)
Friendly and efficient staff, decor very grown up but hotel atmosphere relaxed. Food excellent also. Jacuzzi in room which was a nice surprise!
Overall: Excellent in all apects. (108639369)
4.3 / 5
colin [portsmouth, GB]
on 19/09/2009
(Mature couple)
Excellent Value for money, room very clean and tidy, and food excellent.
Overall: We took the option of a champagne DBB stay and this was certainly worth the money. The hotel surroundings was very good, food excellent and an overall excellent experience. Our room was upgraded for free to the superior room and it certainly did not disappoint. Would certainly stay here again. This was our second stay and we do prefer the new part of the hotel. (108545821)
4.6 / 5
Anonymous
on 24/07/2009
(Mature couple)
Excellent service, friendly atmosphere, good facilities throughout the hotel, comfortable lounges, wonderful bathroom
Noise from M5 on outside terraces and gardens
Bedroom slightly rundown
Overall: We enjoyed our overnight stay very much and felt it was tremendous value for a Monday night stay (108893000)
2.7 / 5
Anonymous
on 03/06/2009
(Family with older children)
clean and tied. Good bar prices and lovely evening meal
slow service at Breakfast half an hour plus just for a cup of coffee
Overall: felt disappionted (107683732)
4.4 / 5
Robert [GRANTHAM, GB]
on 01/06/2009
(Mature couple)
Excellent hotel, well situated. High standards of cleanliness, and a warm welcome.
Heating on in public areas - outside temperature being 23c+! Inappropriate background music in bar area(a classical radio programme) and a continuous repeat song by James Taylor in restaurant. Restaurant and bar staff seemed rather disorganised with no one person seeming to be in charge
Overall: Minus points are small niggley points but would not stop us re-visiting. Despite slow service in restaurant food was excellent. (107728300)
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