2 star

Leisure Inn Hotel, London

40-41 Leinster Gardens, London, W2 3AN

Guest Reviews

Summary of Guest Ratings

Check-in process 3.5 / 5 3.5 / 5
Working order of facilities / equipment 2.8 / 5 2.8 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.2 / 5 3.2 / 5
Your room 2.7 / 5 2.7 / 5
Overall experience 3.1 / 5 3.1 / 5
Order and cleanliness of the hotel 3.3 / 5 3.3 / 5
Guest Rating 3.1 / 5 3.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.0 / 5 2.0 / 5 Anonymous on 16/11/2009 (Solo business traveller)

Staff are decent and problems were addressed as soon as they were brought to the attention of staff. Location good.

The room was terribly small, with no kettle when I arrived (although to be fair, no room for one). The television was cracked, the phone did not work nor did the bedside lamp. As I had opted for shared facilities it was a bit frustrating to have the bathroom and toilet up one and a half floors and across the building from where I was staying. Moreover, the first morning I was there, I tried to use the bathroom early morning only to find there was no hot water and a protest from the staff when I pointed this out. They later conceded that the hot water was turned off at night, and apparently, coming in first thing in the morning (6.30am) may have just missed the turn on time-- plus it would take time for the boiler to get going.

Overall: Serviceable although I question the value for money. I have had better in an otherwise similarly dingy hotel in New York. The proper rooms may be fine, but clearly, they are possibly turning everything into a room, and that may not be for the best.  (108913018)

3.9 / 5 3.9 / 5 Anonymous on 15/11/2009 (Solo business traveller)

very clean and smart - possibly recently re-decorated

bedside table and light would be more useful than coathanger cupboard breakfast fairly basic (but OK)

Overall: Good location, room small but adequate, comfortable bed, lots of hot water  (108625412)

3.9 / 5 3.9 / 5 Anonymous on 01/11/2009 (Group of adult friends)

Booking on pure chance is always interesting and I tend to keep my expectaions low. The Leisure Inn felt really fresh, clean and welcoming. In this pricerange it is really good. It is also quite central only walking distance from Marble Arch and with 2-3 Underground lines a few blocks away.

A lot of doves in the backyard made it noisy to have the window open in mornings. One day there was som boxes in the emergency exit but it cleared out before night, at least.

Overall: We are pleased with the hotel and it was better than expected. Installing simple smoke alarms in the rooms would be a cheap way of bettering the safety.  (108256069)

2.7 / 5 2.7 / 5 Anonymous on 29/07/2009 (Group of adult friends)

Well located for turism

Narrow rooms, no cupboards, minimal bathroom, short breakfast

 (108396804)

1.9 / 5 1.9 / 5 Anonymous on 15/07/2009 (Solo leisure traveller)

 (108413104)

4.4 / 5 4.4 / 5 DOMINIQUE [WOLVERHAMPTON, GB] on 28/06/2009 (Group of work colleagues)

bed was comfortable

bathroom door didnt close properly.

Overall: overall nice room nice stay very pleased  (107389748)

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