| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.1 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  3.1 / 5 |
| Overall experience |  3.5 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.5 / 5 |
2.3 / 5
Christine [Cardiff, United Kingdom]
on 15/12/2004
(Mature couple)
location
no milk for drinks, very basic
Overall: The hotel was very basic, but I suppose that was reflected in the price. As there was no car parking facilities, I would have preferred to pay more for the hotel and had this included. The car park cost £40. I was discusted by this and would never have stayed in a hotel where you had to park so far away. (1626312)
3.0 / 5
Anonymous
on 09/10/2004
(Family with older children)
kitchen facilities
having a resident mouse
Overall: staff were very accommodating. room could have been a little cleaner round the edges. bathroom very clean. the mouse was rather disconcerting. overall good value for money for people traveling on a strict budget. would only recommend hotel with caveats. (1508560)
3.6 / 5
Anonymous
on 06/09/2004
(Solo business traveller)
(1456909)
4.7 / 5
Anonymous
on 13/10/2009
(Solo leisure traveller)
valaue for money convient
Overall: book in staff very good i arrived at 7.30 am after an over night flight from Hong Kong and she found me a room to go in straight away instead of the usual 2 pm much appreciated (107918500)
4.9 / 5
[BOURNEMOUTH, GB]
on 01/10/2009
(Young couple)
The hotel was very good. The room was actually a suite including bedroom, livingroom, combined with kitchen and bathroom. We had available a good TV and cooking equipment.The staff was very kind and helpfull. We were allowed to stay in the hotel's lounge anf to use theit wi-fi a few more hours after the actual check-out.
The bed was a bit too soft and not big enough.
Overall: We were delighted being there and we are looking forward to return in the same hitel when we visit London again. (108596370)
3.7 / 5
Anonymous
on 16/09/2009
(Same sex couple)
The staff were friendly and efficient. The room was spotless.
The room was quite shabby. I understand a refurbishment programme is going on, so we look forward to returning in the future
Overall: It suited our needs and budget (108930673)
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