Norfolk Towers Paddington, London

4.0 / 5 Rhonda [Boulder, United States] on 27/11/2004 (Solo leisure traveller)

Great value; proximity to train, tube, and Hyde park

bed covering/comforter was dirty

Overall: Overall very good for the price.  (1666790)

2.4 / 5 Anonymous on 08/11/2004 (Solo leisure traveller)

Convenient location (Paddington),

No duvets on beds Poorly flushing toilet No separate shower

 (1651324)

3.7 / 5 Cheryl [Musgrave Durban, ZA] on 01/10/2009 (Group of work colleagues)

Clean towels each day. Good breakfasts. Unobtrusive staff. Responded adequately to problems. Central location.

Room (515) boiling hot, day and night. No light sheet - duvet too hot. Bed uncomfortable. Shower not strong - weak water flow. No toilet paper on last day. Lift bad condition. Staff polite but could be a bit more friendly.

Overall: Adequate for our requirements, however the room was too hot, day and night.  (107540100)

3.9 / 5 Gunnel [Skara, SE] on 29/09/2009 (Same sex couple)

Nice room. We certainly appriciated the equipment with tea and coffee cooking facilities. Good cleaning. We liked the hotel.

There are two things however we would like to mention: There was a sign in the bathroom that you want to be careful of the environment; we were asked to leave the towels on the floor if we wanted them to be changed. Otherwise we could use them another day. This is important we think, o good way of beeing careful with the nevironment. But the towels were changed regardless how we put them. Pitty! The other thing is that our relatives and friends are still waiting for their postcards we put in the box with text: "POST" in the lobby. Was it a mistake to think, that the hotel would arrange for the cards to be posted? My sister in law tried to phone to the hotel, but the person who answered spoke English poorly. She didn't feel that he could understand her question. Please, will you be kind and look into the post-box and see to that the cards will be posted?? Otherewise perhpas you should tkae the box away?

 (108550346)

4.0 / 5 Anonymous on 02/09/2009 (Young couple)

We were only using the hotel as a base and therefore the standard was more than adequate. Staff were really friendly and helpful, room was cleaned daily and fresh towels were given. Breakfast was more then adequate, you could fill up on cereal, toast, croissants etc and cooked breakfast was avaiable if you wanted (but had to pay £4) Would recommend if using as a base for sightseeing weekend in london as very close to Paddington underground station.

Bathroom tiles could do with regrouting but were clean none the less! Room was quite small and got quite hot but bed was comfortable and we never planned on spending a lot of time in hotel room - there's too much to see and do!!

Overall: More than adequate for the cheap price! Would stay here again!  (108495201)

1.3 / 5 Massimo [Rome, IT] on 03/08/2009 (Solo leisure traveller)

it is near paddington station and hyde park

they want to be payed in advance. The room was poor with noise, while the price was high. On Internet was indicated like a four star hotel, actually it is a 2 star

 (107796648)