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3 star

Best Western Mornington Hotel, London

12 Lancaster Gate, Lancaster Gate, London, W2 3LG
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.4 / 5 3.4 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.0 / 5 3.0 / 5
Overall experience 3.4 / 5 3.4 / 5
Order and cleanliness of the hotel 3.6 / 5 3.6 / 5
Guest Rating 3.5 / 5 3.5 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.6 / 5 3.6 / 5 Anonymous on 05/07/2009 (Group of work colleagues)

clean,comfortable, good location

Reservation was bungled--supposed to be a twin room since I had a room-mate, originally was assigned a double room when I registered, had to insist on a twin. Incredibly noisy from pub across the street. Very difficult to get to sleep.

Overall: Nice hotel, but NOISY. I would not stay at your establishment again unless I was on a quieter side of the hotel.  (107403748)

4.7 / 5 4.7 / 5 Anonymous on 04/07/2009 (Group of work colleagues)

Room was clean and staff friendy

elevator was small and slow. No air conditioning.

Overall: Very good  (107875071)

4.1 / 5 4.1 / 5 Helen [Leeds, GB] on 06/05/2009 (Mature couple)

Everything very clean. Buffet breakfast very good, plenty of choice. Short walk from the underground.

Could have done with a better mattress!

Overall: Overall okay - would use the hotel again.  (97583903)

3.7 / 5 3.7 / 5 Neil [Whitehaven, GB] on 17/04/2009 (Solo business traveller)

Close to undergound station, clean and tidy room. Takes all credit cards

Overall: Better than the bottom end market 'hotels' would stay there again.  (107972298)

4.0 / 5 4.0 / 5 Anthony [Chelmsford, GB] on 26/03/2009 (Mature couple)

Relaxed atmosphere, helpful and friendly staff, spotlessly clean. plenty of choice at Breakfast.

Poor T.V Reception, Lift not always in operation.

Overall: We had a lovely couple of nights at the Mornington. It is in an excellent location and is reasonably priced. We would recommend this Hotel.  (107811934)

4.4 / 5 4.4 / 5 Anonymous on 10/03/2009 (Mature couple)

 (107553473)

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