| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.7 / 5
Anonymous
on 17/11/2004
(Mature couple)
it was on the tenth floor offering a superb view of plymouth.
the bathroom was rather cramped for a 4* room. i would have expected a bigger bathroom, with no dirt/mould. the shower curtain could have done with a real good clean or replacing. i have stayed in 3* hotels with similar sized rooms but with bigger bathrooms that were also spotless especially the shower curtain!
Overall: overall the hotel was good. the staff were very friendly and efficient.in fact the staff are the asset. One small item regarding the TV. Given that i come from Wales it would have been nice to have been able to tune into Welsh/English spoken programmes from Wales, eg BBC Wales, S4C, BBC2 Wales. I then could have watched Welsh rugby while my partner got ready for our night out in Plymouth! (1670721)
4.7 / 5
Anonymous
on 03/09/2004
(Mature couple)
supurb situation,exellent breakfast,parking,exellent staff what more can i say.
can,t really say any bad points
Overall: this is an exellent friendly hotel situated in the best location possible.good value for money on special offers facilities are great pool etc good food, stunning views and good sized rooms.What i would have liked to have known before i booked?that i had known about this hotel a long time ago.As mentioned above quite a hard act to follow (1443669)
4.1 / 5
tracey [KIDDERMINSTER, GB]
on 09/10/2009
(Mature couple)
sea view lovely room excellent location staff friendly very enjoyable !
The Car Park
(108943798)
2.4 / 5
Anonymous
on 31/08/2009
(Mature couple)
Requestd Room with Seaview on line if possible-none available, but we were advised for a an additional £35 we could have been upgraded!
Not enough fresh air coming into the room, tiny gap on windows because of H&S left inadequate air coming into room, air conditioning?
Overall: It's as the saying goes, you get what you pay for (108358030)
4.0 / 5
Anonymous
on 22/06/2009
(Mature couple)
Very clean rooms, friendly staff on reception and in bar.
Tatty children's toys in the corridor, out of service vending machine also in the corridor. The cooked breakfast left allot to be desired it was cold, greasy and the staff were not organised as to who was doing what.
(107462943)
4.9 / 5
Anonymous
on 11/06/2009
(Other)
(107679819)
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