| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
The rooms were clean and well set out
The restaurants were noisy and the service slow. Breakfast was so slow that we left, having waited an hour and still no food. One bath towel and one hand towel per person in the room is desirable, not one per couple as provided.
Overall: The quality of the hotel was good, if basic, but the restaurants were very noisy. The receptionist was good, but the breakfast service was so slow, we waited an hour, that we never got to taste the food. (2078595)
(1394372)
(108814940)
(108217823)
Check-in process and able to have early access to our room as a special request
Extra cost for staying at weekend
Overall: Excellent and troublefree. (108488156)
First room had issues. Moved straight away when reported, to an alternative room.
(108815643)
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