| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.9 / 5 |
4.3 / 5
Matt [St Helens Merseyside, DE]
on 02/11/2009
(Solo business traveller)
(108894824)
4.0 / 5
Ruth [Tunbridge Wells, GB]
on 26/10/2009
(Same sex couple)
Close to station. Clean and pleasant.
Breakfast good.
TV stand dangerous for hitting head - stuck out from wall.
Overall: Good. (108465601)
4.7 / 5
Anonymous
on 20/10/2009
(Other)
(108526459)
4.0 / 5
Anonymous
on 04/09/2009
(Mature couple)
An uncluttered experience that served our requirements well, and overnight stay. The room was clean and well serviced.
Whatever stops things going down the plug hole in the bathroom sink was missing, plus one light bulb over the sink was not working. The service at breakfast was a bit hit and miss. I think that might have been because one person was trying to serve quite a few people. The food was fine.
Overall: It is not where I would locate if I was on holiday because of the limited facilities. However it was fine for what we required. I think it would have helped if there had been a brochure listing eating places and other places of interest in Swansea. As complete strangers to Swansea Town itself, we covered a lot of distance in the evening looking for a suitable restaurant. (108691914)
4.0 / 5
Viveca [South Woodford, GB]
on 29/08/2009
(Solo leisure traveller)
Friendly staff, welcoming reception area, decent sized room and good facilities
Ideal situation in city centre
(108524746)
3.6 / 5
Keith [Buntingford, GB]
on 26/08/2009
(Mature couple)
very helpful and polite staff
not enough staff to help with breakfast
Overall: overall very nice (107920812)
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