| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.5 / 5 |
(1665732)
Location, friendliness, practical facilities in room
Noisy when Xmas party disco started up immediately below at 10pm!
Overall: Currently staying at hotel again. (1741327)
Convenient for University. Decent bed. Very friendly staff.
Main complaint: I asked for and was reserved a Non-Smoking room. However, the tobacco stench in the room was quite intense and, had the window not been open for the whole night, would have made one sick.
(1700563)
(1690157)
large room, clean and quiet
no convenient lift for room; 'up and down ' nature of corridors - difficult with luggage
Overall: A comfortable and pleasant stay; though access from rear of hotel and along some corridors difficult esp. with luggage (1413110)
Good basic accomodation for the price
(1571416)
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