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Home > United Kingdom > England > Hertfordshire > Little Wymondley > Mercure Letchworth Hall Hotel

Mercure Letchworth Hall Hotel, Letchworth Garden City

Letchworth Lane, Letchworth Garden City, SG6 3NP
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Summary of Guest Ratings

  • Check-in process 3.9 / 5 3.9 / 5
  • Working order of facilities / equipment 3.8 / 5 3.8 / 5
  • Overall value for money 3.5 / 5 3.5 / 5
  • Performance of staff 3.9 / 5 3.9 / 5
  • Your room 3.7 / 5 3.7 / 5
  • Overall experience 3.7 / 5 3.7 / 5
  • Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
  • Guest Rating 3.8 / 5 3.8 / 5

Guest Reviews

5.0 / 5 5.0 / 5 Anonymous on 11/11/2009 (Mature couple)

 (108604824)

4.9 / 5 4.9 / 5 Anonymous on 10/11/2009 (Young couple)

 (108905552)

4.7 / 5 4.7 / 5 Anonymous on 09/11/2009 (Solo business traveller)

 (108774320)

3.6 / 5 3.6 / 5 Harry [Maidenhead, GB] on 07/11/2009 (Solo business traveller)

Clean as it had recently been refurbished

Although newly refurbished, the toilet roll holder was hanging off the wall. The pelmet was stapled (badly) on This is the third time we have stayed there, last time they were banging and angle grinding from 8am to 7 pm during the refurb, and they still can't provide hot breakfasts. The bacon, eggs, beans, you name it, always comes out cold. The pot of tea was stewed

Overall: Adequate  (108636592)

4.6 / 5 4.6 / 5 Peter [Letchworth Garden City, GB] on 02/06/2009 (Mature couple)

Staff very attentive

 (107683839)

3.1 / 5 3.1 / 5 [SWANAGE, GB] on 29/05/2009 (Mature couple)

room entry card failed to work first time after a lengthy walk to our room.after returning to reception we were given two cards that failed to function. we were finally given another room. (this happened on our previous stay) there was no response to our goodbyes as the receptionist was more interested in talking to another member of staff.

Overall: fair  (107436599)

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