The Haven, Sandbanks
161 Banks Rd, Sandbanks, BH13 7QLGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
How to book this hotel or view prices
Guest Reviews
4.1 / 5
Anonymous
on 26/10/2009
(Same sex couple)
(108605328)
2.1 / 5
Judy [Bournemouth, GB]
on 05/10/2009
(Same sex couple)
Beautiful setting
Too many to mention. On the whole I was very disappointed as it was my partner's birthday - he proposed to me that evening and we wanted it to be very special. I asked for a sea view when booking online and when we got to the hotel was told we didn't have a sea view but could have one if we paid another £40! I find this totally unacceptable.
Overall: Very disappointed with everyting except the breakfast which was very good. (108312267)
4.4 / 5
Colin [Knebworth, GB]
on 27/05/2009
(Mature couple)
Lovely Position, Exellent reception and facilities, Staff were very helpful and made us feel very welcome and the food was of the highest standard and served with a smile.
A slight misunderstanding over the booking of one evening meal which left us in an embarassing situation of having to go elsewhere for our evening dinner. This was sorted next day by very good management action. The room, whilst perfectly adequate, seemed a little 'Tired' decore wise. Wine a little pricey for what was on offer.
Overall: Most enjoyable and relaxing, Just what we needed to clear the winter blues. It would be very difficult to find a better Hotel with all of its merits. Highly recommended. (107364679)
4.9 / 5
Anonymous
on 13/05/2009
(Mature couple)
Excellent location, very good staff, excellent restaurant and a very professional sommellier
Cannot think of one. Perhaps, a bit of decoration? In some parts it's quiet dated, but there's lots of charm
Overall: A wonderful hotel with a heart (107793235)
4.0 / 5
Anonymous
on 22/04/2009
(Group of work colleagues)
lovely position
bed uncomfortable
Overall: difficult to make a restaurant booking around 7 pm (107300237)
1.7 / 5
Vince [ECCLES, GB]
on 16/04/2009
(Mature couple)
Good location
Good sized room
Bed was extremely uncomfortable-the worst I ever slept in - the floor was softer!
The self service breakfast-the cooked food was hardly warm!
Overall: The area was beautiful,location stunning, but spoilt by the hard bed and lukewarm breakfast. (107395740)
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