Sandbanks Hotel, Poole
15 Banks Rd, Sandbanks, Poole, BH13 7PSGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
How to book this hotel or view prices
Guest Reviews
4.9 / 5
Patricia [Brentwood, GB]
on 13/09/2009
(Mature couple)
Staff friendly and helpful.
Swimming pool too small and tired.
Overall: An enjoyable experience especially as we were upgraded to a sea view suite. It was recommened that we stay on half board instead of B&B because it was only £10 extra each per night. A bargain! (108888849)
4.0 / 5
Anonymous
on 20/03/2009
(Solo business traveller)
Overall: Good clean spacious double room with a great sea view. Good food attentive staff, would be happy to return. (107471811)
4.1 / 5
Karl [Bourne End, GB]
on 22/02/2009
(Family with older children)
Excellent location, clean and organised hotel facilities, good car-parking
Conflicting information (restaurant opening times, for example), little hotel information in room, no restaurant menu in room
Overall: Very enjoyable. Will return. (107724591)
2.0 / 5
Anonymous
on 13/09/2008
(Solo leisure traveller)
Bathroom
bedroom full of old dated furniture and equipment. TV poor picture. No LUXURY element in room. Window dirty, noise from ajoining room.
Food in restuarant adequate but 2nd meal poor quality and not cooked. Difficult to get someone to take order for drink. Cream tea - microwaved supermarket scones. Treatment room not open Wed and left message at 9am thurs did not get reponse til I was on train home at 3.30pm
(107179195)
1.9 / 5
Michael [Bramley, GB]
on 08/07/2008
(Mature couple)
The Duty Manager Mike went some way to try and make our stay better but could have done more.
First impressions a full car park - a cramped reception area which doesn,t allow people space to get through with bags - a lift that goes to the second floor - a loud extractor outside the second room which kept me awake - silverfish found on the bedding
Overall: This hotel is over priced for what purports to be a nice hotel also they failed at any point on the web or on the phone to advise us that the hotel would be busy with a wedding (97222304)
3.7 / 5
Algis [Nottingham, GB]
on 08/07/2008
(Family with older children)
Location of hotel next to beach, adequate parking, nice bar, were given a large family room.
Way too expensive for the quality of the hotel. Decor in need of upgrading.
Overall: Generally OK but just a bit too expensive. (97248893)
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