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3 star

Wainstones Hotel, Middlesbrough

High St, Great Broughton, Middlesbrough, TS9 7EW
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 4.4 / 5 4.4 / 5
Working order of facilities / equipment 4.1 / 5 4.1 / 5
Overall value for money 4.1 / 5 4.1 / 5
Performance of staff 4.5 / 5 4.5 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.1 / 5 4.1 / 5 Anonymous on 16/11/2009 (Solo business traveller)

Friendly and helpful

Window latch was broken in the 1st room but I was moved immediately so that was great.

Overall: Nice  (108189439)

4.0 / 5 4.0 / 5 Anonymous on 02/11/2009 (Group of work colleagues)

 (108307908)

4.7 / 5 4.7 / 5 Sarah [Hedon, GB] on 02/11/2009 (Young couple)

Clean tidy quiet room helpful friendly staff. Lovely hotel

Bit of a rubbish view of fire escape

Overall: Really enjoyed our stay  (108329529)

4.0 / 5 4.0 / 5 Anonymous on 27/10/2009 (Young couple)

Fantastic breakfast

No food available when we arrived at 10.45 pm

 (108211226)

4.6 / 5 4.6 / 5 Roger [Nuneaton, GB] on 27/10/2009 (Young couple)

The food was excellent - fantastic evening meal - lovely and quiet which is exactly what we wanted. Breakfast was excellent too.

Shower was very noisy, as was ALL the "waterworks" surrounding the bedroom (no 1) - to the point where when the next room flushed their toilet (I think) it sounded like it was refilling in about 5 rooms.

Overall: We loved it - we wanted a peaceful getaway from having 3 children with us - it was really friendly - waitresses were fantastic at all times - check in was easy, check out would have been easier if I'd have found the bell alot easier (stood for 15 mins waiting for someone to sign us out and pay). Overall 8.5 out of 10.  (108922308)

4.1 / 5 4.1 / 5 stephen [exeter, GB] on 06/10/2009 (Mature couple)

 (108307152)

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