| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
Friendly and helpful
Window latch was broken in the 1st room but I was moved immediately so that was great.
Overall: Nice (108189439)
(108307908)
Clean tidy quiet room helpful friendly staff. Lovely hotel
Bit of a rubbish view of fire escape
Overall: Really enjoyed our stay (108329529)
Fantastic breakfast
No food available when we arrived at 10.45 pm
(108211226)
The food was excellent - fantastic evening meal - lovely and quiet which is exactly what we wanted. Breakfast was excellent too.
Shower was very noisy, as was ALL the "waterworks" surrounding the bedroom (no 1) - to the point where when the next room flushed their toilet (I think) it sounded like it was refilling in about 5 rooms.
Overall: We loved it - we wanted a peaceful getaway from having 3 children with us - it was really friendly - waitresses were fantastic at all times - check in was easy, check out would have been easier if I'd have found the bell alot easier (stood for 15 mins waiting for someone to sign us out and pay). Overall 8.5 out of 10. (108922308)
(108307152)
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