| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
3.9 / 5
Anonymous
on 01/12/2009
(Family with young children)
(108852419)
4.3 / 5
[Clements End, Coleford, GB]
on 25/10/2009
(Group of work colleagues)
Exellent staff and service.Relaxed and friendly without standards slipping. Food good
Room a bit cramped. Awful pillows.
Overall: Enjoyed our stay. Very relaxed and comfortable (108329370)
2.3 / 5
Jane [Swindon, GB]
on 17/09/2009
(Same sex couple)
Excellent breakfast, incredible shower and comfortable bed!
We were happy to leave our luggage in the uncleaned room - only to find it had been removed and placed in a cupbaord downstairs on our return at midnight - not helpful
Overall: Good - but for the cost I would have expected a little better. Shame no one told us about the heated pool when we booked - would have loved to have used it - loved fab. (107721579)
3.7 / 5
Anonymous
on 01/09/2009
(Young couple)
(108980980)
4.0 / 5
Anonymous
on 11/02/2009
(Mature couple)
(107611288)
4.0 / 5
Anonymous
on 26/11/2008
(Young couple)
Good facilities and very friendly staff.
Not a bad point per se but the price of the hotel is on the expensive side for the package offerred.
Overall: Excellent stay overall. (107296455)
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