| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
2.4 / 5
Anonymous
on 08/12/2004
(Same sex couple)
Three flights of narrow stairs to room. Room very small
Overall: The staff were extremely helpful and pleasant. However the room was up 3 flights of very narrow stairs and was very small. The decor was extremely dated but clean. I would only recommend it for a 1 night stay. (1683646)
3.3 / 5
Anonymous
on 30/11/2004
(Solo business traveller)
Friendly staff in a homely environment with clean facilities
The booking form supplied via e-mail contained an inacurate phone number making contact difficult and some of the public areas require refurbishment
Overall: The location of this hotel provide a quite haven in a busy city with pleasant surroundings and plesant staff. (1707658)
3.7 / 5
Anonymous
on 08/07/2009
(Mature couple)
(107435670)
4.9 / 5
Michael [Middlesbrough, GB]
on 02/12/2008
(Solo leisure traveller)
(107686341)
2.7 / 5
Angela [Westoning, GB]
on 20/11/2008
(Solo leisure traveller)
Home made food in the restuarant
Toilet seat fell off!
Overall: Generally OK and the staff were very helpful. Food is very good. (107760123)
4.1 / 5
Anonymous
on 30/10/2008
(Mature couple)
friendly and helpful, a fun room, very convenient, staff really nice
would have liked fruit and real coffee for breakfast, tea in a teapot. Space around bed tight in room
Overall: generally really good, we found it noisy at night (107512690)
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