| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.6 / 5 |
| Overall experience |  3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
Anonymous
on 27/10/2004
(Mature couple)
Overall: We requested NOn-Smoking but were placed in a smoking room. After querying this we were immediately transferred to a non-smoking room. I believe that all guests should be given a non-smoking room unless a smoking room is requested. (1616334)
4.0 / 5
Anonymous
on 30/11/2009
(Other)
Was woken around 4.00am with what I believe was someone hoovering above me
(108968674)
3.6 / 5
graham [oswestry, GB]
on 03/11/2009
(Young couple)
Pleasant staff, efficient, quick check in/out. Food of good quality .
Bathroom was fine,room was clean though looking a little dated (room 68)
Water in the shower was only Luke warm on sunday morning,(despite dialing the valve to 50'c)
(108607230)
2.7 / 5
Anonymous
on 31/10/2009
(Group of work colleagues)
Breakfast is good. The bathroom had been partially refurbished and the shower was very efficient.
The hotel has developed a generally tired appearance in some areas. Threadbare carpets and aged furnishings in the rooms. The trouser press did not work. The radio did not work.
Overall: Comfortable. (108851024)
4.6 / 5
Susan [Brighton, GB]
on 12/10/2009
(Mature couple)
Made to feel very welcome by staff. Asked for extra pillows which were delivered promptly.
A little short staffed in the breakfast room. Had to wait for glassses for juice and milk for cereal.
Overall: A lovely hotel and very good value for money (108825814)
4.7 / 5
Anonymous
on 03/09/2009
(Group of work colleagues)
(107779420)
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