| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff |  4.8 / 5 |
| Your room |  3.9 / 5 |
| Overall experience |  4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
4.6 / 5
Nicholas [Sheffield, GB]
on 16/11/2009
(Solo business traveller)
friendly atmosphere, clean rooms and good food (excellent breakfast)
Overall: excellent (108239045)
4.1 / 5
Anonymous
on 06/11/2009
(Solo business traveller)
Warm and efficient check in and after a day of extensive business,upon arrival to the hotel, I found the atmosphere to be relaxing and calm. Both Caroline and Andrew were very helpful and friendly during the course of my stay. Internet access a bonus and an excellent breakfast!
Water pressure to shower was a little weak and could have done with a booster pump to aid the flow of water exiting shower head. Bathroom a little chilly when temperature dropped outside due to older style windows and heating not being on/boost facility not available to take edge off.
Overall: Overall, a very pleasant and relaxing stay. Upon arrival, you are made to feel welcome and at home. Additional requests were dealt with promptly. Nothing appeared to be too much trouble when requesting further assistance. Light facilities available for the evening should you wish to indulge. Morning breakfast 1st class and puts some well known hotel chains to shame! All in all 8/10, thank you Caroline & Andrew (108226067)
5.0 / 5
Jane [Colchester, GB]
on 01/11/2009
(Family with older children)
The hotel was very clean, friendly and welcoming. In a lovely location within walking distance to the sights in Thetford. Would recommend the hotel highly to anyone.
(108503823)
4.4 / 5
Teresa [Reading, GB]
on 01/10/2009
(Group of adult friends)
Lovely, friendly and helpful staff. Great breakfast. Room very clean and tidy.
Very hard bed was only real complaint.
Overall: Really good place to stay. Would definitely come again. (108956650)
5.0 / 5
michael [london, GB]
on 14/09/2009
(Solo business traveller)
felt very comfortable nice clean rooms wish then all the bests for the future
great breakfast
not staying long enough
Overall: great will visit again later in the year when i need to intend the next meeting (108332297)
4.7 / 5
Graham [Maldon, GB]
on 26/08/2009
(Group of work colleagues)
This was part of a 40th Birthday 'Go Ape' weekend in Thetford Forest and really made the who experience complete. Excellent Hotel and super service.
(108437021)
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