| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
Anonymous
on 04/11/2004
(Family with young children)
(1557507)
4.0 / 5
Anonymous
on 11/06/2004
(Family with older children)
(977346)
5.0 / 5
Malcolm [Boston, GB]
on 14/11/2009
(Mature couple)
(108554974)
3.9 / 5
Harry [rochford, GB]
on 20/09/2009
(Mature couple)
Good location. Friendly staff. efficient staff.
room a bit dated. and samll. did not like staying in the annexe disapointed. did not feel part of the hotel.
Overall: stay was fine. as we only stayed two nights would not want to stay longer (108169578)
3.7 / 5
Margaret [Litltle Ellingham, Norfolk, GB]
on 10/09/2009
(Mature couple)
Nice clean room overlooking pools. Staff attentive and breakfast good
As our room was at the back of the hotel we had to pass the service area which we felt was not up to standard, with rubbish etc on view. Needs attention
Overall: Good. Enjoyable (108357559)
3.6 / 5
neil [portsmouth, GB]
on 07/09/2009
(Young couple)
good location and staff were very friendly/helpful
our room 213 was more like a cupboard with a very small window, felt very cramped
Overall: I would stay again but in another room (108908636)
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