| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
(108491370)
Good location.Friendly staff.
The bed was kind of not long enough. Me and my partner are both around 5'10 but still that's not that tall for bed not to fit right. Ha!
Also the quality of tea and coffee in the room is very, very, very bad-i'm not sure how relevant is that to others.
(108224583)
(108879823)
friendly staff, excellent value for the room, perfect location
wallpaper in the room was old-fashioned but who cares!
Overall: had a fabulous time, would recommend and will definitely use again when travelling to liverpool (108961163)
Great room and close enough to drive to tourist destinations in a few minutes
Found check in staff really rude and indifferent to our questions. When I didn't quite hear her request for a credit card for payment she rolled her eyes! We were going to comment the next day when we checked out but the woman then was just as rude and indifferent. Both seemed like they REALLY didn't care about anything to do with the hotel - a shame because it is a lovely place.
Overall: Would have been excellent except for reception staff. (107485162)
Staff very welcoming, helpful and friendly.
Room clean and bed comfortable
Easy access to city centre and good to be able to leave car parked.
pretty gardens
decor 'tired' eg brown patches on ceiling, carpet stained and curtains in poor repaair
breakfast too expensive and evening meal not great quality
Overall: it was adequate for our purposes and very convenient, but didn't give us any feeling of a special stay (108680491)
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