| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 3.4 / 5 |
1.1 / 5
Anonymous
on 08/12/2004
(Group of adult friends)
Proximity to town centre
Hotel very unclean, cobwebs everywhere, dirty linen on bathroom floor, bathroom very unclean, nice breakfast
Overall: I would like to have known that there were apparently not enough staff to clean the rooms which was the reason, according to the receptionist, that dirty linen was on the bathroom floor. When told about this receptionist simply said oh - no apology and we had to ask for another room as this was not offered. The two rooms had cobwebs hanging from the ceiling, in one bedroom the wallpaper was coming off, ceiling tiles hanging down in the hallway, bathroom uncleaned as soap scum everywhere. Cigarette burns in pillows. We understood there was a residents lounge open until midnight. This was not the case - we arrived back at 11p.m. to find no one at reception. Tracked down surly man who when asked about the bar simply said its not open. Very disappointed and will be writing to media about this hotel. I would not have paid £40 per person per night for this disgusting hotel. (1564233)
3.7 / 5
Anonymous
on 07/11/2009
(Solo business traveller)
(108529024)
3.6 / 5
Anonymous
on 20/10/2009
(Solo leisure traveller)
(108982277)
2.7 / 5
Anonymous
on 19/10/2009
(Solo business traveller)
(108603938)
1.1 / 5
Joseph [Maryport, GB]
on 10/10/2009
(Mature couple)
Ideal location
Reception stank of sewage, rooms tatty, shower didn't work, breakfast very poor, no staff
Overall: Worst hotel I have stayed in for several years - and at a top price - would never stay again (108845039)
3.6 / 5
Anonymous
on 15/09/2009
(Solo leisure traveller)
The receptionist was very friendly and helpful. The lights in my room blew a fuse and she dealt with the problem straight away.
Although the room was adequate for my needs I was continually aware of the guest in the room above me - i.e. creaking floor boards and loud TV. It was also quite dim and dingy and could have done with a lick of light coloured paint instead of brown.
Overall: It served my purpose but I wouldn't have wanted to stay more than 1 night. (108505275)
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