| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Anonymous
on 23/12/2009
(Group of work colleagues)
(107379247)
4.3 / 5
Anonymous
on 16/10/2009
(Mature couple)
Value for money
Overall: Main reason for being in South of England took priority over accommodation so this stay was just for pragmatic reasons. Sorry. (108434857)
4.1 / 5
Anonymous
on 28/08/2009
(Mature couple)
(107864050)
3.9 / 5
Peter [GATESHEAD, GB]
on 19/08/2009
(Mature couple)
(107695562)
5.0 / 5
Patrick [Herentals, BE]
on 26/07/2009
(Mature couple)
Cosy hotel, very good service and clean rooms
Overall: Super (107410267)
3.1 / 5
Anonymous
on 24/07/2009
(Mature couple)
The bed particularly was excellent and very comfortable.
The location was very convenient for our needs.
We both felt the hotel was certainly in need of re-decoration and, whilst there was obviously very good food going into the kitchen, it was equally obvious that it deserved better treatment. The hot breakfast was never more than warm coupled with some strange combinations on the evening menu, e.g. filleted whitebait with mushy peas!!
Overall: Whilst we were comfortable and the staff were most helpful, the catering standards left a lot to be desired. We would be happy to stay at The Roebuck again but would choose to eat out. (107469426)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
 |
 |
 |
 |
 |
 |