| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
Anonymous
on 01/12/2009
(Mature couple)
(108721438)
4.1 / 5
Anonymous
on 15/11/2009
(Mature couple)
Staff were excellent, rooms were good size and comfortable.
Bathroom needed a little bit of TLC, bath panel cracked and covered with masking tape, light was missing cover, this was under sink. Rooms became full of condensation overnight/morning, ventilation not good. All Lamp shades need replacing, drink stained and torn.
Overall: Overall a good stay (108881478)
4.3 / 5
Anonymous
on 02/11/2009
(Mature couple)
(108401693)
4.0 / 5
Matthew [Swansea, GB]
on 30/10/2009
(Solo business traveller)
(108935213)
4.0 / 5
Neill [Rugby, GB]
on 24/10/2009
(Group of adult friends)
Clean hotel, comfortable beds, very helpful check-in, hearty breakfast all at a reasonable price. What more do you want.
Had extreme difficulty getting the temperature right for the shower in room 161 - but that's about it.
Overall: Two rooms for an overnight stay to attend my daughters graduation ceremony. All in all a very satisfying stay. (108261645)
4.3 / 5
Marion [Guernsey, GB]
on 23/10/2009
(Solo leisure traveller)
Good Location
Friendly staff
Good breakfast
Large lounge attached to bar
Not a complaint but decor & bathrooms looking a bit tired but were clean & tidy
Would prefer duvet for bedding
Overall: Good hotel as close to railway station & main shops. Bar with large comfortable lounge attached. Also pleasant garden with tables/chairs for summer months. (108805451)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.