| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.1 / 5 |
5.0 / 5
Richard [Birmingham, GB]
on 16/11/2009
(Young couple)
Excellent location, upgraded to a four poster room with brilliant facilities
Overall: An excellent clean hotel with very good staff (108617015)
4.4 / 5
Anonymous
on 24/05/2009
(Solo business traveller)
confortable bed, complimentary water and newspaper
Breakfast and internet not included
Overall: Internet should have been free or chaper. (107968216)
4.1 / 5
Lena [Verbier, CH]
on 19/03/2009
(Solo leisure traveller)
(107870434)
3.4 / 5
Anonymous
on 11/11/2008
(Mature couple)
Location to city access to transport linen water in room lugage was looked after on check out
No bar in hotel poor lighting in room mouldy windows only one bedside table
Overall: Convenient located the ion for us to meet with daughter living in maida vale access to local restaurants excellent but no welcome on return certainly was never offered the free port that the hotel offers in the brochure (107913439)
4.0 / 5
Anonymous
on 05/10/2008
(Family with older children)
Delightfull building in a nice location. Very nice breakfast and the restaurant staff first rate.
Required 3 changes of the key/entry card. Fire alarm went off at 0300hrs for no apparant reason. Little help when checking out. Sink not functioning in bathroom.
Overall: Very quaint hotel in a nice position. Good by London standards. (107608289)
5.0 / 5
Barry [Broadstairs, GB]
on 26/08/2008
(Mature couple)
Very pleasant and helpful staff/ very interesting room/ good location
'hum' of the lift (?) during the night/ cracked glass on the bedside table
Overall: We will certainly be back .... one night didn't give us enough time to settle in,but did give us enough time to appreciate your attention to detail ... good! (107214800)
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