| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
Clean room, lovely breakfast, pleasant staff.
Cost.
Overall: Enjoyable. (107427260)
Friendly Staff, welcoming hotel, very good value
Active website hadn't informed hotel about my booking?
Overall: Very good (107555846)
nice pub adjacent excellent food
lights in room poor
Overall: would stay again (107368793)
Seamless check in. A hotel for guests run by people with customers in mind.
Thoughtful touches that make the difference - small cartons of real milk available, lollypops and general excellent service.
Overall: Lovely hotel, great staff - a hotel to be proud of! (107601794)
Overall: Disapponting: although staff deserve praise for courteous and helpful service. (107202338)
(107219248)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.