| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.5 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
Jenny [Belper, GB]
on 22/09/2009
(Solo business traveller)
Very friendly, helpful staff, adequate sized room, no noise.
The food at dinner (carvery) was awful and expensive.
Overall: The staff were lovely and happy to help. Although the hotel was obviously busy this did not detract from service in the bar or restaurant and I didn't have to wait to check in or out. The pool was lovely. The food on the carvery system was just vile - a wierd mixture of cold foods on the buffet which had clearly just been opened from tubs/packets and thrown onto plates eg smoked mackeral and crab sticks. The hot component was sitting around congealed and unappetising and at £19.95 for 3 courses this was just way too much for a very inadequate meal. Breakfast was better, the hot breakfast wasn't too greasy although the scrambled and fried eggs were all overdone. I'd say stay there but don't eat there unless you have to. (108632777)
4.1 / 5
Kim [St Ives, GB]
on 21/09/2009
(Mature couple)
Excellent value for money
Overall: Excellent value for money (108658790)
4.9 / 5
Susan [Wigton, GB]
on 04/09/2009
(Group of adult friends)
I was very impressed with the appearance and the cleanliness of the hotel.
Overall: Very pleasent (108741523)
4.1 / 5
Marie [Clondalkin, IE]
on 31/08/2009
(Young couple)
VERY WELCOMING
COULD HAVE DONE WITH A LOCAL SHOP FOR TOILETRIES ETC
Overall: GOOD, SUITED OURS NEEDS (107185789)
2.3 / 5
lucy [newcastle upon tyne, GB]
on 16/06/2009
(Other)
clean tidy room
check in staff attitude poor it was as though the woman on the desk was doing me a favour
Overall: a bed no more (107430395)
4.7 / 5
Anonymous
on 10/12/2008
(Young couple)
(97590045)
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