| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
generally excellent in all departments.
Liked the Scottish touches,especially the black pudding from Stornoway - quite brave whe you consider Lancashire claims to be the home of the best black pudding in the world !
ill-fitting seal on bedroom window allowed motorway noise to intrude.
Overall: attentive helpful staff, clean comfortable accommdation and good restaurant facilities. (108401670)
Nice clean room
Was told I had a river view but could only see top of roof.
Overall: Adequate with no frills (108952699)
Room, equipment and maintenance
Price of wine relative to quality was not the best value for money
Overall: Overall, this was a good experience --far better than I had anticipated given proximity to motorway and price. Value for money was stunning. (108393625)
Overall: Hotel looks a little tired from the outside but inside OK and the rooms are very spacious. Hotel restaurant menu not very inspiring and wine expensive. (108478702)
Staff very friendly and hotel conveniently located
Requested easy access/disabled room but standard room only provided. All had steps to gain access.
Overall: Disappointed with lack of consideration to prior request of disabled room. (107452632)
Excellent value for money.
No bad points
Overall: Excellent (107969489)
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