| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room |  3.9 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.0 / 5
ashley [swindon, United Kingdom]
on 20/09/2004
(Mature couple)
on site car park. clean. lift to all floors. location.
poor evening meal
Overall: overall good (1347179)
3.9 / 5
Anonymous
on 25/11/2009
(Solo leisure traveller)
mugs in bedroom, good breakfast, helpful staff
bathroom in 4 far too small
Overall: good (108665783)
4.6 / 5
Anonymous
on 07/09/2009
(Group of adult friends)
good location, off road parking and friendly staff.
rooms could do with a lick of paint.
Overall: Was only a single nights stay but we had 3 rooms and all were happy with our stay and thought it was good value for money. (108402956)
4.0 / 5
Anonymous
on 25/08/2009
(Group of adult friends)
seafront location close to town centre, convenient for theatre, parking for guests.
Lift for people who can't manage stairs
some rooms contain the fire exits. Very hot in the breakfast dining area.
Had a problem booking using the online system which let us book two nights then confirmation stated needed to stay minimum of three in summer months so had to ring the hotel anyway (we were able to stay for two).
Overall: Enjoyable stay. Would have been useful to have instructions/address for parking on confirmation -traffic so busy unable to stop anywhere near hotel when we got there. (108971071)
4.9 / 5
Anonymous
on 08/08/2009
(Solo leisure traveller)
Fabulous food!!!
Overall: Great location with a beautiful view. Everyone helpful & Friendly. Would love to visit again. (107666660)
4.3 / 5
Conn [Co. Limerick, IE]
on 08/07/2009
(Mature couple)
Overall standard was very good. The parking at the rear was excellent. The hotel location was first class in terms of everything in the town was within walking distance.Manager was very friendly and welcoming.
Came back to hotel about 7pm on Sunday evening to find that dinner was not available. This may well be our own fault insofar as we simply presumed dinner would be available and did not ask for a booking. The seagulls and what they did to the car, but then this is hardly the hotel's fault.
Overall: Would certainly stay in the Shelbourne if we are in North wales again. (107885509)
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