4.1 / 5
Anonymous
on 11/11/2009
(Mature couple)
Excellent staff & overall cleanliness of rooms
Very dated decor
Overall: Very good
(108589988)
3.1 / 5
Anonymous
on 08/11/2009
(Mature couple)
Good fresh breakfast with efficient service
Quiet room
Excellent shower
Rather indifferent welcome at reception
Very noisy radiator in room
Very poor tea-making facilities - three teabags for two people. And no teapot.
Parking difficult if you arrive after about 7pm
Overall: It served the purpose, but was not a very jolly experience
Might use the hotel again for an overnight, as the situation was convenient for our needs.
(108180866)
4.6 / 5
Gillian [Scotland, GB]
on 31/10/2009
(Group of adult friends)
fab breakfast, staff very helpful indeed
Overall: Throughly enjoyed stay at this hotel was able to relax in the comfortable surroundings. Very good links for city centre and O2
(108929779)
3.3 / 5
ELLIOTT [OTTERBURN, GB]
on 27/10/2009
(Mature couple)
very good breakfast........close for travel immenities
both nights there was a function which proved to be extremely noisy .....and I would check visit what functions would be on to decide if a different room would be available.........
Overall: adequate
(108266210)
4.7 / 5
Anonymous
on 27/10/2009
(Mature couple)
Room was clean and staff very helpful on arrival.
Corridors were very warm and rooms alot cooler. Parking could be a problem at this hotel! If it wasnt for a brilliant member of staff i dont think i would of got parked.
Overall: comfortable surrounding and staff were great.
(108369265)
3.6 / 5
Anonymous
on 27/10/2009
(Group of adult friends)
The hotel was in a good location - 15 minute bus ride from the O2, opposite the bus stop and round the corner from the station. The room wasn't air conditioned which made it comfortable to sleep in. The reception staff were friendly and efficient. The cooked breakfast was well cooked, well presented and plentiful. The service wasn't particularly friendly but it was efficient.
The breakfast staff weren't very cheerful but were efficient. The hotel could have done with a fresh layer of paint - it was a bit faded. It was mainly clean but it needed modernising - new grouting on bathroom tiles perhaps.
Overall: It was a good experience for a one night stay but I couldn't have imagined staying for a week. I would recommend it and would stay again.
(108436030)