| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
(108476473)
(108525011)
(108302311)
Comfortable bed.
Hotel was easy to find and good location for where I needed to be.
Good selection at breakfast
Room had not been throughly cleaned on arrival. I had to wait a whole day for there to be an iron and an ironing board to become available. Reception staff were abrupt, and didnt seem to be of much help. With exception of the reception manager who I met when I was checking out.
Overall: Average (108573091)
(107618189)
We were attending an event at the O2 Arena and the hotel was very conveniently situated on a very good bus route which went straight to the arena
Overall: Would definately recommend to friends and will use the hotel again (108364010)
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