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Home > United Kingdom > England > Kent > Ashford > Eastwell Manor Hotel

Eastwell Manor Hotel, Ashford

Eastwell Park, Boughton Lees, Ashford, TN25 4HR
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Summary of Guest Ratings

  • Check-in process 4.2 / 5 4.2 / 5
  • Working order of facilities / equipment 4.4 / 5 4.4 / 5
  • Overall value for money 4.1 / 5 4.1 / 5
  • Performance of staff 4.5 / 5 4.5 / 5
  • Your room 4.2 / 5 4.2 / 5
  • Overall experience 4.5 / 5 4.5 / 5
  • Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
  • Guest Rating 4.3 / 5 4.3 / 5

Guest Reviews

4.0 / 5 4.0 / 5 Anonymous on 26/09/2009 (Mature couple)

Plenty of space. Good breakfast

Mews flats are away from main hotel.

 (108527855)

1.7 / 5 1.7 / 5 Anonymous on 06/08/2009 (Mature couple)

It is a very beautiful building in a lovely setting. On the surface it looks splendid.

We were booked into a small cottage in the grounds with two tiny bedrooms with another couple who we did not know. This is clearly standard practice and a terrible idea. It would be fine with friends or family but it was much too intimate a space with strangers. It is a lot of money to pay to feel so awkward. We would never book in again in case we were put in the same accommodation. The room was very small and in urgent need of a facelift. The meal in the restaurant was expensive and poorly cooked. Big presentation, terrible substance which rather characterizes the entire establishment.

Overall: I think the hotel is too busy servicing functions to pay attention to the individual guest. We were not told about the dress code for the restaurant when we booked and it could have been embarrassing.  (108153693)

4.7 / 5 4.7 / 5 colin [whitstable, GB] on 13/07/2009 (Mature couple)

Our room was rather noisy due to an air conditioning vent outside the window, it was also very hot in the room, which meant we had the window open which exacerbated the noise issue

 (108256944)

4.9 / 5 4.9 / 5 Annie [Kent, GB] on 29/06/2009 (Mature couple)

I really liked the cottage experience, in particular I loved the big bathroom which was so well lit. I enjoyed swimming in the heated outdoor pool tghe next morning. I also was struck by the professionalism of the staff, they were good at their jobs.

I got confused on the way in as to where the reception was and then confused as to where the cottage was - even clearer signage for wally's like me would be useful,

Overall: I had a great time, I was there for a wedding of a good friend, I got a last minute booking at a reduced rate. We'd left our kids at home! It was so lovely to be in such beautiful surroundings. Although I wasn't the bride, I felt as though I was on honeymoon!  (107964311)

4.6 / 5 4.6 / 5 Anonymous on 31/05/2009 (Mature couple)

atmosphere, spacious mews, excellent breakfast, nice weather ;-)

 (107653747)

5.0 / 5 5.0 / 5 Mark [Stockport, GB] on 02/05/2009 (Solo business traveller)

The Staff were absolutely excellent and could do no more to help.

Overall: I will stay again for sure  (107807205)

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