| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.8 / 5 |
4.4 / 5
Anonymous
on 24/12/2004
(Mature couple)
Excellent service, breakfast - little touches such as water provided in the room. We were travelling with a rail rover ticket and the situation was perfect, being beside the rail station. The hotel was busy but there was little noise on the corridor (although I suppose you can be unlucky).
Receptionists were a little curt for Scotland.
Overall: Please thank the staff of the Royal Highland on our behalf. We have spent 2.5 months working in Europe this year (2004) and staying in various hotels in France, Italy and Belgium as well as the UK, so our Inverness stay was based on a lot of recent experience of varying accommodation! It was most enjoyable and we would certainly consider a return at some time in the future. (1740469)
3.0 / 5
Anonymous
on 24/11/2004
(Mature couple)
(1691095)
5.0 / 5
Audrey [Glasgow, United Kingdom]
on 04/11/2004
(Young couple)
rooms were clean,tidy and well kept
none
Overall: The only question I would like to ask is that in the information package in the room it said that the Ash Bar would be open until 1amn the Friday evening,when in fact it closed at 12 midnight!!This should be addressed. (1625418)
4.0 / 5
gordon [blackpool, United Kingdom]
on 05/07/2004
(Mature couple)
parking was very difficult, not enough spaces for a hotel of this size.
(1250303)
3.7 / 5
Anonymous
on 05/11/2009
(Solo leisure traveller)
Good position. Lovely hotel
Poor tv in room 117
Issues in ASH restaurant !
Overall: Good (108937763)
3.0 / 5
Anonymous
on 21/10/2009
(Mature couple)
(108126817)
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