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| Check-in process |  3.4 / 5 |
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| Working order of facilities / equipment |  2.8 / 5 |
| Overall value for money | 2.8 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  2.4 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.9 / 5 |
2.7 / 5
Sven [Freiburg, DE]
on 13/10/2009
(Solo leisure traveller)
(108732371)
4.3 / 5
Anonymous
on 02/10/2009
(Family with young children)
The bed was extremely comfortable and the room very clean
The televsion had only 1 channel of football and no remote. The plumbing was very loud.
Overall: We had a great night. Unfortunately, although the hotel was very peaceful, we had guests next door who decided to have a very loud discussion from 6am onwards! ending in much shout and verbal abuse. (108930668)
2.1 / 5
Anonymous
on 01/10/2009
(Group of adult friends)
Over all condition of hotel run down, smoke detecors covered
(108221984)
3.3 / 5
Paul [Stockport, GB]
on 26/09/2009
(Young couple)
Extremely friendly and capable staff, esp. in Dukes' Bar on the Friday night. Amanda was an extremely good hostess!
Broken reading light over bed in room - as it was only an overnight stay, did not report.
Overall: As a general point - the style of decor requires an urgent rethink. The use of fringed lightshades, et c, combined with low-wattage light sources and unfortunate angles gave everything a "yellow" cast, esp in the bathroom. Light and shadow reflecting through the lightshade fringes cast dark lines of irregular shadow on the walls and fittings, giving a wholly false visual impression of dirt and neglect. In natural light everything was perfectly and uncomplainably clean - in the artificial light provided, you just were not doing yourselves any favours! Just go into the bathroom after darek, switch the light on, and ask what sort of an impression you are (unwittingly) giving out.. it took me a while to figure out that the streaks of "dirt" and "cobweb" I was seeing on the walls were a trick of poor light, and no adverse reflection on your cleaning staff! Surely lighting should make a room look clean and spacious - if it only succeeds in making it look (unfairly) dirty and dingy, you have a problem? Also, television reception was not of the greatest quality and you only seemed to have the standard range of terrestrial channels available. With the digital switchover imminent, this is another area you should be paying attention to. (if nothing else, digital TV allows a choice of radio channels - great for those who want to wake up to Radio Two in the morning!) But a very central location and very good value for the price - we would come back, certainly. Please accept remarks made here as constructive criticism! (107945185)
3.1 / 5
Anonymous
on 31/08/2009
(Group of adult friends)
Owner was extremely friendly and helpful.
room was a little shabby.
(107820376)
5.0 / 5
Anonymous
on 27/06/2009
(Family with older children)
(107677521)
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