Burlington Hotel, Folkestone
Earls Avenue, Folkestone, CT20 2HRGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
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Guest Reviews
2.1 / 5
Terence [Edinburgh, GB]
on 20/12/2009
(Mature couple)
(107957884)
4.1 / 5
Paula [Erith, GB]
on 01/12/2009
(Mature couple)
beautiful hotel and surroundings, very nice room and view, very clean. Staff very polite and helpful. We had a lovely restful weekend.
I was asked to pay when I checked in, I have not been asked to do this before, I then had to pay the balance when I checked out? i would expect bottled water in a superior room and also enough tea for more than 2 cups. Didn't enjoy the breakfast although there was plenty of choice and the staff were more than helpful/attentive.
Overall: Very relaxing weekend, we enjoyed our stay. lovely area and very well run, clean and friendly hotel. (108491787)
3.3 / 5
Neil [Cradley Heath, GB]
on 27/11/2009
(Solo business traveller)
Very nice and comfortable hotel, reccommended.
Not enough parking, checkin staff had a bit of an attitude.
(108884824)
3.9 / 5
Anonymous
on 25/11/2009
(Young couple)
good location, huge rooms, very quiet and comfortable
Barman not helpful - closed up early.
Overall: Hotel was very good for purpose of our visit - one night stay close to the leas cliff hall. (108545396)
4.0 / 5
Oliver [Folkestone, GB]
on 23/11/2009
(Mature couple)
Room noisey due to resident above (elderly man). As hotel was fairly empty I am not sure why we were given this room as when staff were informed of the noise they stated this was not the first time such complaints had been made.
Overall: Generally good (108237882)
4.0 / 5
Anonymous
on 19/11/2009
(Mature couple)
clean, warm, friendly staff
kettle was broken and just one chair in the room
(108692214)
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