| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
3.9 / 5
Anonymous
on 02/11/2004
(Family with older children)
Large comfortable room, pleasant surroundings by the river.
Breakfast organisation was pathetic.Not enough staff service very poor
Overall: Excellent location, nice rooms.(breakfast the only drawback) (1572487)
4.1 / 5
Anonymous
on 01/11/2004
(Mature couple)
(1539454)
3.9 / 5
Anonymous
on 01/11/2004
(Mature couple)
Location was excellent, restaurant(beakfast)good, room size was good as were facilities.
Only one, cheap uncomfortable toilet seat for this class of hotel,
this is a serious comment.
Overall: A well located hotel to explore Cambridge as well as other areas if required. The directions given were OK however, an explanation as to the semi-hidden nature of the lolcation would have been helpful. (1586781)
3.7 / 5
Giles [Huddersfield, United Kingdom]
on 12/10/2004
(Solo business traveller)
The room was good. The bar menu is limited, but does give a varried choice.
All OK
Overall: Access by car is tricky and needs reseach, before you approach Cambridge. Other than that the bar area is pleasent and spacious. (1576507)
3.7 / 5
Rebecca [Wimbledon, United Kingdom]
on 01/09/2004
(Young couple)
breakfast so busy, low quality we skipped it on last day
breakfast only thing that really disappointed - food and service
Overall: the hotel in general delivered what we expected - sort of low on frills but perfectly pleasant. think you have a bit of a captive audience as cambridge is low on quality hotels. breakfast was really not up to standard though - not an enjoyable experience - appreciate hotel was full and tried to manage expectations to eat before 9 to avoid rush - not realistic on a bank holiday... could you have dealt with big groups differently... (1317289)
4.7 / 5
Anonymous
on 04/08/2009
(Young couple)
Staff were very friendly and helpful as I had requested an early check in which was accomodated despite the hotel being obviously busy. This enabled me to change in time for a wedding I was attending.
The room was very comfortable and I loved the cookie on arrival which I enjoyed on the lovely balcony overlooking the river. It felt like a treat to stay with here than just another hotel. Ver y central and handy for exploring the city.
Overall: See above. Very pleasurable. Would stay again (108109949)
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