| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
4.6 / 5
emma [ashford, United Kingdom]
on 30/10/2004
(Young couple)
I LIKED THE POSITION AND THE KIND STAFF
WELL WE WAS CHARGED FOR DRINKS WE DID NOT EVEN HAVE
Overall: THE HOTEL IS LOVELY AND I WOULD STAY THERE AGAIN I WAS A LITTLE DISMAYED WHEN THEY ASKED ME TO PAY FOR DRINKS I HAD NOT HAD BUT THIS WAS SOUGHTED WHILE CHECKING OUT OTHER THAN THAT WE HAD A LOVELY STAY (1584799)
5.0 / 5
Anonymous
on 25/11/2009
(Mature couple)
(108339054)
3.6 / 5
Dean [Westcliff on sea, GB]
on 20/10/2009
(Young couple)
friendly and helpfull staff
cleanliness of room ie windows(inside)
coffee a bit to be desired(very bitter)
Overall: pleasant and relaxing (108493136)
3.9 / 5
Anonymous
on 18/08/2009
(Mature couple)
Lovely position on the seafront and great view from bedroom. Excellent breakfast with good variety, dishes constantly topped up, warm bread, cheerful staff. Facilities at hotel looked good but we did not really have time to use them!Comfortable bed: nice linen and duvets.
Our bedroom was looking a bit tired. The main window had to be propped open - the room was hot. Some stains on carpet. Oh! for some more toiletries; eg shower cap, handlotion. Hotel made an error in our booking (wrong name) but this was quickly sorted out by Active hotels, when I contacted them, prior to departure. It was a good thing that I checked though! Limited channels on TV.
Overall: Very pleasant. Gracious and welcoming place. Lovely grounds. (107818076)
3.6 / 5
Anonymous
on 17/08/2009
(Mature couple)
Great location, nice grounds, quiet room with sea view, and helpful staff.
4th floor room was very hot with high humidity and neither 'fan' in bedroom or extractor-fan in bathroom were effective even with window and doors open. Sound on TV had intermittent defect.
(108664717)
4.0 / 5
Anonymous
on 04/08/2009
(Solo leisure traveller)
(107905005)
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