| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating |  4.1 / 5 |
3.3 / 5
Anonymous
on 20/11/2009
(Solo business traveller)
very good location, fairly nice interior design especially the rooms on split levels
I have stayed at this hotel numerous times over tha past 3 years and it never really seems to be more than adequtely clean, especially the bathrooms and beds. I stay there pruely because it is convenient.
Overall: Appart from the cold tap comingoff the wall into my mands a fairly non eventful stay of which I spent little time actually in the hotel. (108591412)
3.9 / 5
[ST HELENS, GB]
on 21/08/2009
(Young couple)
Overall: Generally good, but the reception desk seemed to have problems locating our booking. This was solved though with minimum fuss. (107895878)
4.1 / 5
Anonymous
on 17/07/2009
(Group of work colleagues)
(107637502)
3.6 / 5
Pauline [East Kilbride, GB]
on 14/07/2009
(Group of work colleagues)
Extremely disappointed with the manner in which we were dealt with by one individual member of staff. I stay in hotel accommodation regularly and have never been so angered by someone's unhelpful attitude. Body language was dreadful and personal skills - nul and void.
Overall: Very good hotel, other than the lady we engaged or attempted to engage in conversation with at check in/reception. (107634032)
3.1 / 5
Anonymous
on 27/04/2009
(Young couple)
(107838897)
3.9 / 5
Anonymous
on 26/04/2009
(Solo leisure traveller)
pleasant staff,excellent food,convenient location
bedroom furniture was in good order but a little disappointing in quality.Also the double room was ok for an overnight stay but would have been a little cramped for a longer stay
Overall: good (107372407)
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